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FAQ

Do you have Family Doctors accepting new patients?
At this time, we currently do not have family doctors accepting new patients.
What is integrative medicine?
Integrative medicine is a healing-oriented approach that focuses on the whole person (mind, body and spirit), considers all aspects of lifestyle and intelligently combines the best of conventional medicine and complementary therapies.
What’s the difference between alternative, complementary and integrative medicine?
Generally, ‘alternative’ describes therapies used instead of conventional medical treatment, whereas ‘complementary’ describes treatments used in conjunction with conventional medicine. Integrative medicine combines the best practices from conventional, complementary and alternative therapies, resulting in complete health care– something we call, simply, “good medicine.”
Does this replace conventional treatment?
Integrative medicine co-exists peacefully with conventional treatment plans. Our physicians are trained in conventional medicine as well as complementary approaches, and they successfully merge the strengths of both.
Is my privacy protected?
To protect your privacy and personal health information, we abide by the guidelines of the BC College of Physicians and Surgeons and the BC Medical Association. This means we have extensive physical, electronic and administrative security safeguards in place. We also have strict company policies regarding privacy and thorough training procedures to ensure adherence to these policies.
Are your services covered under MSP?
The fees we charge our patients are specifically for integrative and functional medicine programs and service that focus on wellness and prevention of illness, which are currently not a benefit of the MSP. Connect Health will bill BC Medical Services Plan (MSP) for any medically necessary diagnostic and treatment services our physicians provide.
Are your services covered by my extended health plan?
Some of the fees for our services may be covered under your extended health plan. We encourage you to contact your insurance company to confirm coverage. When doing so, inquire specifically about “physician-based risk assessments,” “wellness coverage” and “alternative therapies.”
Are your services tax deductible?
Many Connect Health services qualify as tax deductible medical expenses under Canada Revenue Agency legislation. For a detailed list of eligible expenses, see www.cra-arc.gc.ca
Can I attend workshops and seminars if I’m not a patient?
Yes. Our goal is to openly share information from the growing field of integrative medicine. We want our centre to be a community resource – a place where you can access up-to-date information, practical tools and personalized support.
Do I need a referral from a doctor to come to Connect Health?
No, you do not need to be referred by a physician to utilize our services and can book an appointment with any of our practitioners directly. Our physicians are happy to provide information and results back to your family physician however, with your approval of course, should you desire.
  • About
    • Our Vision
    • Our Clinic
    • FAQ
Our Services

About
Our Vision
Our Clinic
FAQ

Centres
StrategicHealth
Functional Medicine
Integrative Cancer Care
Naturopathic Medicine

Services
MSP Group Visits
Mindbody
Specialized Testing

Our Team

Functional Medicine Doctors
Dr. Ashley Riskin
Dr. Lawrence Cheng
Dr. Mikel Segal

Naturopathic Doctors
Dr. Jessica Moore

Integrative Health Practitioners
Chew-Nyet Lee
Helena Bianchi
Keet Neville
Mikaela Viljoen

Contact Us
Connect Health Centre
205 2786 West 16th Avenue
Vancouver, BC V6K 4M1

T 604.733.4400

F 604.733.4408
cs@connecthealthcare.ca

Monday - Friday
8:30AM to 4:30PM

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